Contact
If you have questions about your benefits, need assistance with enrollment, or aren’t sure where to start, we’re here to help. Use the contact information below to connect with the appropriate team or provider directly.
List of Common Contacts
Benefits Office
For questions about eligibility, dental and vision cards, claims, enrollment, deductions, or general benefits support:
Email: mybenefits@youronesourcesolution.com
Phone: (229) 896-3436
Office Hours: Monday–Friday, 8:00 AM–5:00 PM
Health Plan Providers
For questions about claims, ID cards, provider networks, or coverage details, please contact your insurance provider directly.
State Health Benefit Plan (SHBP)
Member Services: (800) 610-1863
Access Member Portal Here
Blue Cross Blue Shield (HRA & Anthem HMO)
Member Services: (800) 610-1863
Access Member Portal Here
United Healthcare (HMO)
Member Services: (800) 610-1863
Access Member Portal Here
Kaiser Permanente (HMO)
Member Services: (800) 514-0985
Access Member Portal Here
Flexible Spending Account (FSA) & Dependent Care Spending (DCA) Provider
For questions about eligible expenses, card transactions, or claims documentation:
Consolidated Administrative Services (CAS)
Member Services: (877) 941-5956
Account Login Here
Disability, EAP, and Voluntary Life Provider
For questions about claims, evidence of insurability, or appeals:
The Standard
Member Services: (800) 628-8600
Dental Provider
For questions about eligible expenses, dental cards, or claims documentation:
Ameritas
Member Services: (800) 487-5553
Vision Provider
For questions about eligible expenses, vision cards, or claims documentation:
EyeMed
Member Services: (866) 939-3633
Accident, Cancer, Critical Illness, & Hospital Indemnity Policies
For questions about claims, benefits, or coverage:
Aflac Group
Member Services: (800) 325-4368
(Cancer) Traditional Member Services: (800) 992-3522
Critical Illness & Whole Life Provider
For questions about eligible expenses or claims documentation:
UNUM
Member Services: (800) 275-8686
Permanent Life Provider
For questions about eligible expenses or claims documentation:
Trustmark
Member Services: (877) 918-8877
